Software innovator Excelpoint has developed and implemented an automated software system tailored to the needs of Middlesbrough based Polar NE.
The two North East companies came together to revolutionise the current project delivery processes of Polar NE, developing a management system with forecasting tools for planning resources and greater visibility for key stakeholders.
Utilising their team of highly skilled consultants, Excelpoint implemented software to eradicate Polar NE’s inherent workarounds, providing them with real-time data and full visibility of their order pipeline. The new system now enables them to match resources to projects, improving efficiency and providing customers with a first-class service.
With ambitious growth targets, Polar NE’s management team were aware that the paper and spreadsheet-based processes had grown faster than the software supporting them, resulting in the introduction of several workarounds. Although workable, the processes did not supply the information, visibility and flexibility the business required.
The new Excelpoint system now provides Polar NE with the ability to expand and flex as a company in the coming years with the confidence that the system will grow with them. It has enabled the business to become streamlined and flexible in its approach and to offer an outstanding customer experience.
James Hill Operations Director at Polar NE said: “The growth and performance of Polar NE over the last few years has been exciting and a testament to the workforce. We knew, as a team, that if we were to achieve our continued growth plans, we would need to focus on our internal processes to introduce a new system which would enable us to grow efficiently.
Engaging with Excelpoint was inspiring as they helped us to understand what we needed and how to achieve it. They got to know our business, mapping out our current internal processes and the systems that were in place to support them. They highlighted inefficiencies and identified areas of significant cost-savings.”
Oliver Warren, Business Consultant at Excelpoint explains: “What makes us stand out is that we offer a software system that can manage all business processes which include CRM and sales management, inventory control, manufacturing process, risk management, planning and resourcing, distribution and customer service, amongst others. Our software can be configured to meet the needs of any business. Our philosophy is to make our software work for our customers, not expect our customers to change the way they do business to match the software.”
Polar NE offers expert products and services in the field of design, manufacture, installation and maintenance of architectural glazing systems. They have a large portfolio that covers commercial, education, healthcare, the private sector and residential. Today Polar NE is recognised as being one of the industry leading providers of aluminium windows, doors, curtain walling, healthcare, brise soleil, louvres and bespoke solutions. It enjoys an outstanding reputation for superior quality fabrication and installation work, is an innovative design-led company and is recognised for its excellent service.
Software innovator Excelpoint is a key player within the global no-code systems and process automation market. It has built its success and reputation on supporting its customers to streamline and automate business processes, helping them to realise process efficiencies and significant cost-savings.
Excelpoint’s software is currently utilised across numerous sectors including engineering, manufacturing, oil and gas, the NHS, local and central government, construction, utilities, nuclear, energy, mining and the service sector, and is used by organisations of all sizes from SME’s to global business brands recognised worldwide.
As an award-winning software developer, Excelpoint understands every business works differently. Their consultants work in partnership with customers to process map, configure and implement software within just a few days or weeks.